Frequently Asked Questions
Everything you need to know about your Le Voile experience.
What is the standard shipping time for orders?
Orders are typically processed within 1-2 business days. Domestic shipping generally takes 3-5 business days, while international shipping can take between 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, certain accessories may be final sale.
How do I care for my Le Voile garments?
To maintain the quality of our fabrics, we recommend hand washing in cold water or using a delicate machine cycle. Always air dry and use a low-heat iron if necessary.
Do you offer international shipping?
Yes, Le Voile ships worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific destination and local customs regulations.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless and secure checkout experience.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey in real-time.